Reference

What You Agree to When You Use simplebet88

These terms set out the rules that apply to your account, your activity in the lobby, and how we handle your data — including payments via DANA, OVO, and GoPay.

Account & Eligibility TermsData & Privacy PolicyDANA, OVO, GoPay Wallet TermsCookie & Tracking PolicyDispute & Contact Process
simplebet88 What You Agree to When You Use simplebet88
DATA & SECURITY

How We Protect Your Account and Data

Data Handling Account information you provide — name, contact details, and e-wallet identifiers for DANA, OVO, or GoPay — is stored on secured servers and never sold to third parties outside our operational partners.
Cookie Policy We use session and analytics cookies to keep your lobby preferences intact and to understand how the platform performs. You can manage cookie preferences through your browser settings at any time.
Account Security Login uses OTP verification sent to your registered number. If you suspect unauthorised access to your account, contact us immediately via live chat so we can freeze activity while we investigate.
Data Retention and Requests We retain account data for the period required by applicable regulations. To request a copy of your data or ask for deletion, raise a formal request through the Account Help Portal or email support.
CONTACT CHANNELS

How to Reach Us on Legal Matters

Live Chat Open the chat widget from any page in your account dashboard. Our support team handles policy and account eligibility queries — available around the clock for Indonesia users.
Email Support Send a detailed query to our support address found in your account settings. For legal or data-related requests, email gives you a written record of every exchange with our team.
Account Help Portal Log in to your account and navigate to the Help section to submit a formal request about terms, wallet verification, or data access. Tracked responses come back to your registered contact.

Common Questions About Our Legal Terms

Account access depends on local law in your region. You must be of legal age in your jurisdiction and reside in a region where online gaming activity is permitted under applicable regulations.

When you deposit or withdraw using DANA, OVO, or GoPay, both our platform terms and the wallet provider's own conditions apply. Review both before initiating any transaction from your e-wallet.

We collect the information you submit during account registration — contact details, e-wallet identifiers, and activity logs. This data is used for account management, fraud prevention, and wallet verification.

Yes. Submit a formal data request through the Account Help Portal or via email support. We will respond in line with applicable data regulations for your region within a reasonable timeframe.

We notify you of material changes via your registered contact. Continuing to use your account after an update means you accept the revised terms. Check this page periodically for the current version.

Raise a dispute through live chat or the Account Help Portal with your account details and a clear description of the issue. Email provides a written record, which we recommend for formal legal queries.